Our Process
Five steps. No surprises.
Brief
Every project starts with a conversation. We learn what you're building, who it's for, and what it needs to achieve. We ask the questions other suppliers don't — because the details at the start are what prevent problems at the end.
Specify
We translate your brief into a precise product specification: materials, finishes, tolerances, lead times. Our team draws on deep category knowledge across millwork, furniture, signage, and lighting to make sure nothing is left to interpretation.
Produce
With all the details and your vision translated to a set of drawings and specifications, we are ready to produce. Our team of craftspeople translate all of your specifications and our shop drawings into reality.
Quality Control
Before anything ships, we inspect it. Our pre-shipment QC process checks against your approved specification, finish samples, and agreed tolerances. Problems are resolved in the factory, not on-site.
Deliver
We manage logistics from factory floor to final destination — coordinating shipping, customs clearance, and delivery to site. Our project team stays across every milestone so you always know where your order is.